Questions and answers about Tropic Inn and Sri Lanka

1. Question: Can you pick us from the airport?
Answer: Yes. We have our own hotel airport pick up service. Our pick up price is US$ 20 and drop off price is US$ 19. When you book your room please let us know if you want us to pick you from the airport. If you do, then we will need your flight details.

2. Question: Is your hotel safe?
Answer: Yes. Our hotel is very safe. We are a 20 room medium size hotel catering mainly to the tourists and for Sri Lankans living overseas. We do not give 'Day rooms'. ( for few hours). Also we do not let local boys and girls go to the rooms This Keeps the trouble makers out and makes our hotel a fun, friendly, safe and a family oriented hotel. We encourage Sri Lankan families to visit us too. If you are looking for a small, quiet hotel this is the perfect place for you.

8. Question: Will I be able to find a hospital if I fall sick?
Answer: Yes. We are very close to Colombo and you can find enough hospitals around. If you fall sick on your tour we will take you to the nearest hospital. We will do our best to ensure your vacation is great.

9. Question: Do I need Visa to go to Sri Lanka?
Answer: Most of the countries do not need a visa. But on arrival You will be given a one month visa. If you want to stay more than a month you can extend your visa at the passport office for a fee.

10.Question: How close are you from the airport?
Answer: We are 1 hour and 15 min drive from the airport. But if you get caught to the rush hour traffic it will take upto 2 hrs. We are only 15 minutes from downtown Colombo.

11. Question: Does your hotel face the beach?
Answer: Our hotel does not face the beach. But we are only 2 minutes walk to the beach. We were not hit by the tsunami.

12. Question: Do you have internet Access?
Answer: Yes we do have internet in our hotel. We have two computers with high speed internet connection. Our fee to use the internet is US $ 1 for one hour. You can bring your lap top and use our wireless connection. We charge US $ 2 per day for wireless internet.

13. Question: What time is Breakfast?
Answer: We serve breakfast from 7.00 a.m. to 10 a.m. Please come for breakfast between this time.

14.Question: We want to go on a tour, but can we discuss with you once we arrive at your hotel?
Answer: Yes, for sure. Once you are at our hotel let us know you want to go on a tour. We will sit with you and discuss the tour plan. If you are satisfied with our price and the tour itinary you could book the tour with us. If you are not satisfied you can always say no and we will not pressure you in doing the tour with us.

15. Question: Why do you also have a Canada Phone number? Do we have to pay agents fee if we book through them?
Answer: We have a Canadian phone number because our internet booking is done in Toronto Canada. You don't have to pay any agents fee. Our Toronto reservation office is our own and its not a agent. Because of the time differences it is easy for the European and Noth American clients to call Toronto.

3. Question: Is it safe to travel to Sri Lanka?
Answer: Yes it is safe. There is fighting in some north and east part of Sri Lanka. But overall Sri Lanka is very safe. All the tourist areas are safe. Our people are friendly and will hep you if you come across any problem.

4. Question: Do we have to pay for the room at the time of booking?
Answer: No. You don't have to pay when you book. We do not accept any payment through the internet. You only pay on arrival or when you check out.

5. Question: How much do you charge for a local call ( in Sri Lanka)?
Answer: Our price for a local call is SL Rs 40 for 3 minutes and Rs 10 for each additional minute.

6. Question: Does your hotel have a swimming pool?
Answer: Sorry we don't have a swimming pool. But you can use the pool at Berjaya Mount Royal Hotel. Pool Fee per day is Rs 250. Its only two minutes walk from our hotel. or you can use the Mount Lavinia Hotel pool. This hotel is beautiful and you will enjoy your swim. (Rs 350 per person).

7. Question: How far is your hotel from the Colombo railway station. (Fort)?
Answer: It will take 20 to 30 min to get to the Fort railway station. You can go by car, three wheeler or by bus. A car or three wheeler will cost about Rs 350 and the bus will cost Rs 10.

Questions

1.Can you pick us from the airport?
2. Is your hotel safe?
3. Is it safe to travel to Sri Lanka?
4. Do we have to pay for the room at the time of booking?
5. How much do you charge for a local call ( in Sri Lanka)?
6. Does your hotel have a swimming pool?
7. How far is your hotel from the Colombo railway station. (Fort)?
8. Will I be able to find a hospital if I fall sick?
9. Do I need Visa to go to Sri Lanka?
10. How close are you from the airport?
11. Does your hotel face the beach?
12. Do you have internet Access?
13. What time is Breakfast?
14. We want to go on a tour, but can we discuss with you once we arrive at your hotel?
15. Why do you also have a Canada Phone number? Do we have to pay agents fee if we book through them?